Privacy Policy
Last Updated: 18 January 2026
1. Introduction
Tassik ("we", "our", "us") is committed to protecting the personal information of individuals who interact with our services and website. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at https://tassikens.live or engage with our AI consulting services.
We operate from 5 Jalan Teknokrat 3, Cyberjaya, 63000 Selangor, Malaysia, and are subject to the Malaysian Personal Data Protection Act 2010 (PDPA). We take our responsibilities under this legislation seriously and have implemented measures to handle your data with care.
If you have questions about this policy, please reach out to us at [email protected].
2. Data We Collect
We may collect the following categories of personal data, depending on how you interact with us:
Contact Information: Your name, email address, phone number, and any message you provide when submitting our contact form or reaching out to us via other channels.
Technical Data: Information about your device, browser type, IP address, operating system, and how you arrived at our website. This is gathered through cookies and similar technologies.
Usage Data: Pages visited, time spent on pages, click patterns, and other interactions with our site content. This helps us understand what information is most useful to visitors.
Project-Related Data: If you engage our services, we may receive datasets, documentation, or other materials relevant to the AI project scope. Handling of such data is governed by a separate service agreement.
3. How We Collect Data
We collect information through several methods: directly from you when you fill in forms on our website or communicate with us, and indirectly through cookies and analytics tools when you browse our site. We do not purchase personal data from third-party brokers or data lists.
4. How We Use Your Data
We use the information we collect for the following purposes:
Service Delivery: To respond to your enquiries, prepare proposals, and deliver the AI consulting services you engage us for.
Communication: To follow up on your requests, provide project updates, and share relevant information about our services — only where you have provided consent or where we have a legitimate business reason.
Website Improvement: To analyse how visitors use our site so we can improve its content, structure, and performance.
Legal Compliance: To meet our obligations under applicable Malaysian law, including the PDPA.
5. Legal Basis for Processing
Under the PDPA, we process your data based on one or more of the following grounds: your consent (provided when you submit a contact form or accept cookies), performance of a contract (when you engage our services), and legitimate interests (such as improving our website and understanding visitor behaviour, provided these interests do not override your rights).
6. Data Sharing
We do not sell or rent your personal data. We may share information with the following categories of parties, and only to the extent necessary:
Service Providers: Trusted partners who assist with hosting, analytics, and email delivery. These providers are contractually required to handle data in accordance with our instructions and applicable law.
Legal Authorities: Where required by law, court order, or regulatory request from Malaysian authorities.
Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets — you would be notified of any such change.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months. Project-related data is retained for the duration of our engagement and a reasonable period thereafter (typically 36 months) for reference and quality assurance. Analytics data is retained in anonymised form. You may request deletion of your data at any time.
8. Data Protection Measures
We implement appropriate technical and organisational measures to safeguard your information. This includes encrypted data transmission (SSL/TLS), access controls limiting data access to authorised personnel, secure cloud infrastructure with regular security reviews, and routine assessments of our data handling procedures. While no system is completely impervious, we make reasonable efforts to protect your data from unauthorised access, alteration, or loss.
9. Cookies
Our website uses cookies to support core functionality and, with your consent, to gather analytics and enable marketing tools. You can manage your cookie preferences at any time. For detailed information about the cookies we use and how to control them, please refer to our Cookie Policy.
10. Your Rights
Under the Malaysian PDPA, you have a number of rights in relation to your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Correction: You may ask us to correct any inaccurate or incomplete data.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
Right to Limit Processing: You may request that we limit how your data is used in certain circumstances.
To exercise any of these rights, please write to [email protected]. We aim to respond to all requests within 21 days.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit through links on our pages.
12. Children's Privacy
Our services are intended for organisations and individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such information, please contact us and we will take steps to remove it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
14. Supervisory Authority
If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, which oversees compliance with the PDPA.
15. Contact Us
For any questions or concerns regarding this Privacy Policy or how we handle your data:
Tassik
5 Jalan Teknokrat 3, Cyberjaya, 63000 Selangor, Malaysia